Shipping Policy
Shipping Policy
Last Updated: June 2026
Order Processing
At Glozian, we work hard to get your order to you as quickly as possible.
Orders are typically processed within 1–3 business days after your order is placed. Orders are processed Monday through Friday, excluding holidays.
Please note that processing times may be extended during periods of high order volume, product launches, promotions, or holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Import duties, taxes, and customs fees are the responsibility of the customer.
Glozian is not responsible for any customs fees, import duties, or taxes imposed by your country.
Shipping Times
Estimated delivery times are as follows:
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days (when available)
Please note that delivery times are estimates and are not guaranteed.
Tracking Your Order
Once your order ships, you will receive an email with tracking information.
Tracking updates may take 24–48 hours to appear after a shipping label has been created.
If you do not receive tracking information within 5 business days of placing your order, please contact us at:
International Shipping
Glozian currently ships to select international destinations.
International shipping rates and delivery estimates are calculated at checkout.
Please be aware that:
- Delivery times vary by country
- Customs processing may cause delays
- Import duties, taxes, and customs fees are the responsibility of the customer
Glozian is not responsible for any customs fees, import duties, or taxes imposed by your country.
Lost, Delayed, or Stolen Packages
Once an order has been shipped and accepted by the carrier, delivery is the responsibility of the shipping provider.
If your package is delayed, we recommend first checking the tracking information provided.
If your package appears lost in transit, please contact us at:
and we will work with the carrier to investigate the shipment.
Glozian is not responsible for packages marked as delivered by the carrier but reported as lost or stolen after delivery. Customers are encouraged to ensure that packages can be delivered to a secure location.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect shipping address is provided, please contact us immediately at:
While we will do our best to assist, we cannot guarantee address changes once an order has been submitted.
Additional shipping charges may apply if a package must be re-shipped due to an incorrect address.
Questions?
If you have any questions regarding shipping or delivery, please contact us:
Email: hello@glozian.com
We are happy to help and will respond as quickly as possible.